Cleaning & restoration across Butte County, CA

Proudly serving the communities of Butte County for over 25 years, from our shop on 6565 Lincoln Blvd in Oroville.

High Tech Cleaning & Restoration is here for all of Butte County, offering cleaning and restoration for homes and businesses. From carpet, upholstery and area rug cleaning to tile and grout, wood floor refinishing, VCT strip and wax and 24/7 emergency water damage, we do it all. With over 25 years in the business, our team is certified as Master Textile Cleaners by the IICRC — the gold standard in this industry.

We use advanced, residue-free cleaning methods that keep your space healthy and spotless, and every job is backed by a 30-day guarantee or 100% cash refund. Family owned and operated, we are all about great customer service and quality you can count on.

One county, four different jobs

Butte County covers ground that could not be more different from one end to the other, and the buildings on it fail in different ways. A century-old bungalow in the Chico Avenues has original hardwood over a raised crawlspace, so a supply-line leak reaches the subfloor before anything shows on the surface. A two-year-old rebuild on the Paradise Ridge fails at the appliance instead — a washing-machine hose, an ice-maker line — and on a slab that water runs sideways under the flooring where nobody can see it.

Out on the parcels around Palermo and Durham it is manufactured homes, wells and septic: very little clearance under the floor, hard water putting mineral into every grout line, and a vapor barrier that holds water in rather than letting it drain. And down in the rice ground at Gridley and Biggs the water table itself comes up through the wet months, so a crawlspace can be damp without anything having leaked at all.

That is the argument for a local company rather than a franchise from Sacramento. Twenty-five years of doing this in one county means we usually know what we are walking into before we get out of the van.

Ash, dust and the reason carpets go gray here

Every fire season puts ash into the air across the county, and it reaches carpet and upholstery through open windows, through the HVAC return and on shoes. One of our customers described watching her beige carpets turn gray through the 2020 season and finally giving up on doing it herself — that is a specifically Butte County problem and it is a large part of what we do.

The agricultural version runs all summer. Almond harvest around Durham and field work around Biggs and Gridley put fine dust everywhere, and it is abrasive: left in the pile it cuts the fiber every time somebody walks across the room. Vacuuming lifts what sits on top. Hot water extraction is what gets the rest out.

Cities we serve in Butte County

We also serve Marysville, CA — which is in Yuba County rather than Butte County, a distinction the old site got wrong and worth getting right.

What we do

FAQ

Butte County questions

Do you cover all of Butte County?

Our main service area is Oroville, Palermo, Chico, Durham, Paradise, Biggs and Gridley. We also work in Marysville, which is over the line in Yuba County. If you are somewhere else in the county and not sure whether we reach you, call and ask — we usually do.

What does a Butte County summer do to a floor?

Two things. Fine dust — orchard dust from Durham and the Chico side, field dust from the rice ground around Gridley and Biggs — settles into carpet pile and is abrasive, so it grinds the fiber every time somebody walks on it. And weeks over 100°F put cooling systems under load, which is where a lot of our summer water losses start: a plugged air-conditioning condensate line or a failed evaporative cooler running unnoticed for days.

What about winter?

Winter is the season that produces calls in groups. Atmospheric rivers between November and March drop water faster than the valley floor can drain it, the water table comes up in the low ground, and buildings take water through a crawlspace or a garage slab more often than through the front door. Oroville also sits below the tallest dam in the United States, and the February 2017 spillway emergency is still the reference point for what a bad winter can look like here.

Do you charge a trip fee to come out to the smaller towns?

No. Biggs, Gridley, Durham and Palermo are all inside our normal service area and there is no trip charge for any of them. That is worth saying plainly, because the national outfits either will not come out to a town of two thousand people or will price the drive into the job.

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