Find Out More About High Tech Services
Frequently Asked Questions
Still Have Some Questions?
Here, we’ve compiled answers to some of the most common questions about our services, from carpet cleaning and upholstery care to hardwood floor refinishing and mold remediation. We’re committed to keeping your property clean, safe, and well-maintained, and we’re here to provide the information you need to make the best choices for your space.
If you don’t find the answer you’re looking for, feel free to reach out for a consultation— we’re always here to help with tailored advice and recommendations.
What is your Service Area?
We consider these cities in Butte County to be our main service areas -
Contact our team to check any other nearby areas, we may work in (see Google map)
What Type of Cleaning / Services are Offered?
At High Tech Carpet Cleaning & Restoration, we specialize in keeping your property immaculate from floor to ceiling. From carpet cleaning and upholstery care to hardwood floor refinishing and tile & grout cleaning, we ensure every area is treated with expert attention and thorough care. Our team is dedicated to maintaining a clean, professional, and welcoming environment for your commercial or residential space.
As industry experts, we don’t just clean – we offer insights and tailored recommendations to address your specific needs, whether it’s water extraction, mold remediation, or VCT strip waxing for high-traffic areas.
If you need additional support, reach out for a consultation. We’re here to assist you with all your cleaning and restoration needs.
What should I expect with the water extraction service?
High Tech Carpet Cleaning & Restoration is available 24 hours a day, 7 days a week to assist you with all of your emergency water extraction needs! We’re here to provide the help you need with rapid response times, no obligation estimates, and the ability to work with all insurance providers.
- 24/7 emergency water removal
- Arrival within minutes of your call
- The team is experienced & licensed
- We can bill directly to insurance
Flooding can be caused in many different ways: pipes leaking, refrigerator lines breaking, washing machine overflowing, roof leaking, or even rising outdoor water levels. Whatever the scenario you’re currently facing – it’s imperative to act fast and call as soon as possible!
If you’re experiencing flooding in your Butte county, CA home or office, call (530) 533-1108 for support.
What should I expect with the area rug cleaning service?
High Tech Carpet Cleaning & Restoration offers convenient pick-up and delivery options for all types of area rugs to accommodate your busy schedule. By cleaning your area rug in our shop, we’re able to provide a deeper, more efficient clean and restore its beauty. We also offer rug stain protection to keep your rug looking & feeling its best for as long as possible!
- Provide area rug pick up & delivery
- Clean all sizes and fibers
- We clean front & back of the rug
- Offer area rug drop off
- Pro rug cleaning equipment
- Offer fiber protectant & moth repellant
How often should I have my wood floors refinished?
Wood floors need refinishing every 3-5 years, but high-traffic areas or heavy use may require more frequent care to maintain their condition.
What’s involved in the screening and recoating process?
The screening process removes minor scratches and imperfections, followed by a fresh layer of polyurethane to restore shine and protection.
Will refinishing remove deep scratches?
While minor scuffs and surface damage are removed, deep scratches may need special treatment or full sanding to achieve a smooth finish.
How long does the refinishing process take?
Most refinishing projects are completed in a day or two, depending on floor size and drying time for the polyurethane coating.
Is refinishing safe for all types of wood floors?
Yes, most hardwood floors are suitable for refinishing. Our team evaluates the wood type and condition to ensure optimal results.
My grout is supposed to be white, but now it’s grey. Can you fix this?
ABSOLUTELY! That’s exactly what our system is designed to do.
I’ve got wax on my tile and grout. Is there anything you can do?
Yes. The wax may need to be stripped before the cleaning process. There may be an extra charge for this process, call us for details (530) 533-1108.
Can you change the color of any grout?
Usually, yes. There are some types of grout that have been altered with a poor quality of grout colorant that may not be able to be re-dyed (like if the grout was painted with paint). But short of that, most grout can be recolored with NO PROBLEMS.
“Trust Our Family to Take Care of Your Family"
Experience the difference with our expert carpet, floor cleaning, and water restoration services. Let us revitalize your space today! Contact us for your no obligation quote.